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We hope you love your Cristina V. product! However, if you need to return or exchange an item, we accept all merchandise in its original condition (packaging included) within 14 days of your original purchase. All you need to do is send us back your item with a copy of your receipt and a note as to what you would like to do-- return for credit or exchange for another item. Please be sure to package all items (even small earrings) in a proper box as the Post Office will remove any items from envelopes and items damaged in transit cannot be refunded. Your package should be sent to:

Cristina V.
21 Valley Drive
Huntington, NY 11743

For any other questions regarding returns/exchanges please contact us through our website, email support@cristinav.com or call us at 631.470.2123.